Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and VCweb regarding access to vcweb.net, related subdomains, and any professional services we provide when you sign a separate statement of work or order form. If you disagree with any part of these Terms, you must discontinue use of our website and not engage our services.

1. Website use and eligibility

The public website is intended for adults and businesses seeking information about the services we offer — Web Design & Development, SEO & Content, Google Ads & Paid Media and Managed Hosting & Care. You agree to use the site only for lawful purposes, without attempting to probe, scan, or test vulnerabilities, overload infrastructure, scrape content in bulk without permission, or misrepresent your identity when contacting us. We may suspend or block access where we reasonably believe abuse or legal risk exists. A summary of each service is on the services overview.

2. Informational content and no professional advice

Articles on the blog and the guidance published across this site are provided for general marketing and educational purposes. They are written and reviewed under our editorial policy, but they do not constitute legal, tax, securities, or regulated professional advice, and they are not a substitute for a review of your own site, accounts or contracts. You should obtain counsel appropriate to your situation before relying on site materials for business or compliance decisions.

3. Client services, statements of work, and payment

When you retain VCweb for design, development, search or paid media work, the commercial relationship is governed primarily by a signed proposal, statement of work, or master services agreement, including fees, milestones, acceptance criteria, and change-order procedures. Those documents prevail over these Terms if they conflict. Unless otherwise stated, invoices are due within the period shown on the invoice; overdue balances may accrue late charges as contractually specified and may result in pausing work or withholding deliverables until accounts are brought current.

The starting figures published on our pricing page are the same ones we quote from — project work starts at $3,500, the SEO Program at $1,500 per month, Google Ads management at $950 per month + ad spend, and Website Care at $95 per month. The binding figure for your engagement is the one in your signed scope, which is fixed before design or account work begins.

4. Term, minimum commitments, and cancellation

Project engagements run to the milestones in the statement of work and include a post-launch support window — 30, 60 or 90 days depending on the package — covering fixes, adjustments and questions arising from the delivered scope. The SEO Program carries a three-month minimum term, because meaningful movement is not achievable faster than that, and then continues month to month. Google Ads management and Website Care plans have no lock-in and may be cancelled on 30 days written notice. Cancellation does not refund work already performed or media already spent, and does not waive invoices already issued.

5. Accounts, data ownership, and media spend

Domains, hosting, Google Ads, Google Analytics, Search Console and Google Business Profile are created in, or transferred to, accounts you own, with you as the primary administrator. If the engagement ends you keep those accounts, the historical data in them and the site files; we remove our access rather than retain a hold over anything. Advertising media is paid by you directly to the platform on your own payment method — we do not resell or mark up media, and management fees are separate from spend. You are responsible for the content and legality of the advertising you approve, and for complying with the terms of the third-party platforms your accounts sit on.

6. Client materials and license to perform

You represent that text, imagery, trademarks, and other assets you supply are accurate and that you have the rights needed for us to use them to perform the engagement. You grant VCweb a non-exclusive, royalty-free license, limited in time to the engagement, to host, reproduce, adapt, and display those materials solely to deliver the agreed services. Unless a written agreement states otherwise, you retain ownership of your pre-existing intellectual property.

7. Deliverables and intellectual property

Ownership and license scope for creative output (for example layouts, code, or copy) are defined in your project agreement. Absent a contrary written assignment, VCweb may retain background know-how, templates, and non-client-specific methods. Portfolio and marketing use of anonymised or publicly launched work is permitted only where your contract says so, and we do not publish a client name, logo or result without that written permission.

8. Confidentiality

Each party will protect the other’s non-public business information that is identified as confidential or that reasonably ought to be treated as confidential, using at least reasonable care. Exclusions include information that is public without breach, independently developed, or lawfully received from a third party.

9. Warranties and disclaimer

Except where expressly stated in a signed services agreement, the website and any informal guidance provided through it are offered “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or non-infringement. Third-party platforms, fonts, stock assets, or APIs integrated at your direction remain subject to their own terms. Where a signed agreement commits us to a standard — for example that every template is tested against WCAG 2.2 AA before launch, as set out in our accessibility statement — that commitment stands and is not displaced by this section.

10. Limitation of liability

To the fullest extent permitted by applicable law, VCweb and its personnel will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from use of the site or services. For paid engagements, aggregate liability arising out of or relating to a specific statement of work is limited to the fees actually paid to VCweb for that statement of work during the twelve months preceding the claim, except where liability cannot be limited by law.

11. Indemnity

You will defend and indemnify VCweb against third-party claims arising from materials you supply, instructions you give that violate law or third-party rights, or your misuse of deliverables outside the scope of the agreed license.

12. Third-party services and links

The site may reference or link to third-party tools, platforms and hosts. We do not control and are not responsible for their content, cookies, pricing or practices, and a link is not an endorsement or a commercial relationship. Review their policies before submitting data. How third-party content behaves on this site specifically is described in our Cookie Policy.

13. Changes to these Terms

We may update these Terms periodically. The effective date at the top will change when we publish revisions. Continued use of the website after changes constitutes acceptance. Material changes to how we treat personal data will be reflected in our Privacy Policy as appropriate.

14. Governing law and disputes

For disputes arising from website use or from services not governed by a separate arbitration clause, you and VCweb agree that the laws of the state in which we are established — TX, United States — apply, excluding conflict-of-law rules, and that the courts serving Dallas, TX have exclusive jurisdiction, unless mandatory consumer protections in your jurisdiction require otherwise. Before filing, both parties agree to raise the issue in writing and allow 30 days to resolve it directly, which is how almost everything gets settled in practice.

15. Contact

Questions about these Terms: [email protected]. We reply within one business day. Our office hours are Monday to Friday, 9:00 AM – 6:00 PM Central Time. Written enquiries can be sent to VCweb Digital Agency, 214 Commerce St, Suite 300, Dallas, TX 75201, United States, or through the contact page. Related policies: Privacy Policy · Cookie Policy · Accessibility Statement.

These Terms are provided for transparency and contracting convenience and do not replace individual legal review where your situation requires it.

---

Related pages

If you are reading this before hiring us, these pages describe how the engagement itself works rather than the legal frame around it: our five-stage delivery process, our published starting prices, and our accessibility statement, which sets out the WCAG 2.2 AA standard we test every build against, and the FAQ, which answers the contract questions we get asked most — ownership, minimum terms and what happens after launch — in fewer words than a clause. For anything not covered here, get in touch and we will answer in plain language.